The Responder – October 2011

The Responder

October 2011


Message from TIM Network Liaison

Hello TIM Network Members.  The network continues to expand in members and in services.  This demonstrates the continually increasing value and need for this information that we are providing.  This month I am happy to announce that starting in November, the TIM Network will begin offering a monthly webinar to members.  On the second Wednesday of each month we’ll provide a webinar to discuss topics of interest to TIM practitioners.  Each webinar will be 60 minutes and will include two speakers to discuss down-in-the-weeds issues that can help improve TIM in your area.  I am very pleased to announce that the first webinar will start with two very good speakers:

  • Vince Fairhurst of the Washington State Department of Transportation will discuss the 9-Box Approach to TIM
  • Eric Hillyer of the Arizona AZTech Program will talk about the REACT program and how it is sustainable to TIM

The webinar will be held on November 9 at 3pm eastern time.  You must be a TIM Network member to attend.  Please join us for this inaugural event by clicking here to register., the first 200 registrants will be able to attend.


In addition, the TIM Network is pleased to welcome the second member of the western TIM Network Advisory Board, Michael Duyck from Oregon.  Chief Duyck is from Tigard, OR and will be helping to identify strategies for expanding the TIM Network in the western US, delivering information needed to practitioners, and maintaining an important partnership with the Western Fire Chiefs Association.  If you can identify any opportunities to help increase membership in the TIM Network, please do not hesitate to contact me.  


As always, forward, print and post The Responder and please email all suggestions and content to


Eric E. Rensel

TIM Network LiaisonGannett Fleming, Inc.│O:717-763-7211


Interview with Tom Kern 

Tom is the Executive Vice President of ITS America,  


When is Incident and Emergency Responder Day at the ITS World Congress?

Incident and Emergency Responder Day will be on Wednesday, October 19 and will include free admittance to the Exhibit Hall and Technology Showcase to Emergency Responders (use the attached form to preregister).  Included will be a workshop session on Emergency Response/Incident Management and ITS in the Theatre on the Exhibit Hall Floor at 10:30 am.  This session is designed to be an overview of the way that ITS can help the emergency response and public safety field.  Hopefully, this session will serve as a more broad conversation starter between ITS designers and public safety officials.   

What does ITS America hope to accomplish with this first ever Incident and Emergency Response Day at the ITS World Congress in Orlando?


The connection of ITS and public safety is a natural one, and has been embodied by a range of technology innovations employed by the public safety field over the last decade.  ITS America hopes that this convening of incident and emergency response professionals at the World Congress will make for a natural and continuing relationship in which public safety considerations are central to the smart transportation dialogue and vice versa. 


In the final two weeks building up to the World Congress, attendance by I/ER officials is looking good, supported significantly be a strong Florida public safety community presence.  ITS America anticipates that I/ER officials will find the World Congress useful in several ways.  First, the public safety community will have a chance to walk the exhibit hall and connect with a range of companies whose services extend to applications and products useful to responders.  Second, the Technology Showcase in and around the Convention Center will present opportunities for seeing how public safety applications can contribute to or build off many of the safety and mobility demos being highlighted.  Third, the overall event offers a networking opportunity with professionals whose work impacts public safety in one way or another. This reinforcement that we are all part of a community whose focus is saving lives and maintaining an effective transportation network helps us work better together.


Going forward, ITS America will do its part to include on its agenda the challenges facing the public safety community and the solutions that have emerged, both to frame its advocacy efforts and to promote thought leadership in the field.    And it encourages all discussion of connectivity and connected vehicles to incorporate the incident and emergency response community, if we are to achieve the safety and mobility vision we hold for our transportation system.


Will ITS America provide an update to the TIM Network regarding the outcome and any action items identified during the I/ER Day events?


Yes, I will be happy to participate in one of the upcoming monthly webinars to discuss actions that can be taken by the combined community of ITS designers and public safety officials to improve the safety of anyone who responds to the scene of a crash.



In the Midst of Hurricane Season, FHWA Offers Evacuation Planning Guidance


As the dog days of summer come to a close and the threats of hurricanes or tropical storms are  already upon us, it is easy to forget that evacuations can and do occur at any given time, with or without notice. The Traffic Incident and Events Management (TI&EM) Team (formerly the Emergency Transportation Operations, or ETO, Team) within the Federal Highway Administration published a series comprised of three primers  in 2008 that focus on effective evacuation planning and procedures in distinct categories and situations. Just as relevant today as when first published, The Routes to Effect Evacuations Primer Series includes publications on highway evacuations with and without advance notice as well as evacuating those within the population who have special transportation needs.

The Routes to Effect Evacuations Primer Series: Using Highways during Evacuation Operations for Events with Advanced Notice

This first primer in a series that addresses transportation planning for evacuating populations catalogs transportation management and operations advancements that may be applied to improve evacuation planning and operations when advance notice is possible.  This primer is a tool to aid local and State planners maximize the highway network and transportation tools and capabilities in evacuation plans and operations for their communities, States or regions.

The Routes to Effective Evacuations Primer Series: Using Highways during Evacuation Operations for events with Little to no Advance Notice

This guide covers spontaneous or “no-notice” evacuations.  It takes into consideration the security environment that comes into play during a biological, chemical, terrorist or malevolent event, as well as no-notice natural events such as earthquakes or tornadoes.  This guide also addresses evacuation considerations versus shelter-in-place orders.

The Routes to Effect Evacuations Primer Series: Evacuating Populations with Special Transportation Needs

This primer summarizes information in the other primers that touch on moving populations with special transportation needs.  It provides findings, lessons learned and best practices that aid in developing evacuation plans for those with special movement requirements, including the elderly, those with medical conditions, transit-dependent populations, pets and service animals, and people being held by law enforcement officials.

If you would like to request copies of these or other publications for upcoming meetings, conferences, or to add to your office’s library, please contact Karla Bloch, TI&EM Publication Manager,  For a complete listing of TI&EM publications, please visit


FHWA Unveils Plans for FY 2012,Traffic Incident Management (TIM) Efforts


October 1 represents a new fiscal year for the Federal government, as well as many State and local governments.  Unfortunately, FY 2012 will continue to feature further constrained budgets and significant cuts to many important programs.  The National Traffic Incident Management program, likewise, will face significant budget constraints.  However, where the program lost funding from its primary fiscal stream, it is benefiting from the Transportation Research Board’s Strategic Highway Research Project (SHRP2) efforts as the TRB project leave the drawing board to be implemented.  TIM training is among the first out of the gate for TRB’s massive effort.


Work will continue in FY 2012 on various projects begun in FY 2011.  These include:


—  Development of a National TIM Framework, based on the National Response Framework Model.  This publication will serve as the National TIM Program’s concept of operations and will describe the authorities, stakeholder, roles and responsibilities, doctrine, training and other critical components of developing and operating a good TIM program

—  Included in the National TIM Framework will be the description of the National TIM Training Architecture that will discuss current and future offerings covering Awareness, Basic,  Advanced, discipline-specific and technical training that will be available to build capacity of TIM professionals.

—  FHWA is developing  a standardized TIM Curriculum, or basic elements that may be inserted into anyone’s TIM training

—  FHWA actively collaborated with TRB and AASHTO on developing a standard curriculum for TIM Basic training, as well as Train-the-Trainer materials, plans for e-learning tool and an Evaluation effort.  FHWA participated in several pilots and revisions of the basic curriculum and developed an implementation plan, with expectations that delivery of the Train-the-Trainer pilots and the course will begin in FY 2012. 

—  In collaboration with the Cumberland Valley Volunteer Firemen’s Association (CVVFA), FHWA initiated work on a training video on correct placement of fire apparatus during TIM operations to secure responders while supporting congestion mitigation efforts.

—  FHWA continued its long-standing support to the National TIM Coalition and the TIM Network.

—  FHWA completed its first year of Peer-to-Peer exchanges and will continue this effort in FY 2012.

—   A new research effort began in FY 2011 whereby FHWA is reviewing the components of Phoenix’ Operations Safe Commute program to see if any elements may be transferrable to other areas in the country.  The Operations Safe Commute tested different methods of addressing traffic incidents in the Phoenix area and proved certain improvements will enhance safety and reduce congestion during TIM operations.

—   FHWA is researching modeling efforts that may support TIM or Traffic Planning for Special (PSE) events operations and is producing a publication that documents good practices in applying Modeling to TIM and PSE

—  FHWA continued work toward providing TIM Advanced Workshops in the top 40 metropolitan areas, conducting 15 more in FY 2011 and meeting with Senior Decision Makers in several jurisdictions.

—  FHWA initiated a project to develop a Public Education Toolkit to explain the public’s role in complying with Move Over or Move It laws and their actions when involved in a traffic incident.  The tool kit will include templates for jurisdictions to adapt, as well as Driver’s Education materials for the schools and “Move Over” and “Move It “ Public Service Announcements being produced in collaboration with the Cumberland Valley Volunteer Fireman’s Association (CVVFA) and its companion Emergency Responder Services Institute (ERSI). 

—  FHWA began work on a document describing Cost Management  & Cost Recovery  options for TIM efforts, similar to a document recently produced for Traffic Planning for Special Events.

—  In conjunction with the June 2012 Lifesaver’s Conference, FHWA will host the 3rd TIM/PSE Workshop in Orlando,  Planning efforts kicked off in FY 2011 and will continue in FY 2012.

—  FHWA worked on targeted partnerships with the national associations representing key TIM partners, including agreements with the International Association of Chiefs of Police and initial discussions with the International Association of Fire Chiefs (IAFC), International Association of Fire Fighters (IAFF) and the U.S. Fire Administration of DHS.  In addition to several meetings and activities of the new TIM Working Group of the IACP, FHWA hosted a meeting of law enforcement colonels in August to get their support for the SHRP 2 TIM training that is about to be conducted throughout the country.


In addition to work on these efforts continuing in FY 2012, FHWA will:

—  Conclude work on TIM Incident Specific Performance Metrics & Secondary Crash Adoption Campaign

—  Complete the Advanced TIM Workshops in the 40 top metropolitan areas.

—  Begin offering the basic training developed through the TRB SHRP2 effort, as well as conduct 10 Train-the-Trainer pilot sessions.

—  Support Work on e-Training Packages via TRB & SHRPII

—  Conduct the 3rd TIM/PSE Conference

—  Public Safety & TIM Conferences

—  Conclude partnering agreements on TIM with the IAFC, IAFF & AASHTO

—  Continue to support the re-alignment of  FHWA, NTIMC & TIM  Network Efforts

—  Dissemination of Standard Training Message

—  Deliver a Safety Service Patrol Cost/Benefit Tool

—  Deliver Public Outreach Tool Kit

—  Publish and deliver several publications initiated in FY 2011.

—  Expand Performance Measurement Knowledge Management System to all TIM Areas

—  Coordinate the collection and provision of articles for a special Public Roads publication that features Traffic Incident Management topics.


With a significantly diminished budget in FY 2012, FHWA hopes to rely on the TIM Network and others to provide support to its many efforts.  Together, we can collectively advance the National TIM program. 


News and Notes

  • Eric Rensel represented the TIM Network at the ITS Arizona Conference.  Thanks to all of the TIM Network members who introduced themselves!
  • The TIM Network was proud to establish a partnership with the TMC Pooled Fund Study this month.  Jim McGee, TIM Network member, will be the TIM Network Liaison.


View from the Street – Eric Reddeck

Eric Reddeck is a National Fallen Firefighter Everyone Goes Home Advocate and the chair of the HRHIM & HRFSOC


* The 2011 National Fallen Firefighters Memorial Weekend will be Held October 14 – 16, 2011            



* What We Knows vs What We Think We Know

     “Normalization of Deviance” -@ 22:30 min *  WHY NASA lost 2 Shuttles  

     (Good presentation on how short cuts in Safety cost lives and $$$$$)



* Shift Safety Officers: what do they do?  Kenneth Pravetz , Battalion Chief

    Health and Safety Officer ,Virginia Beach Fire Department


Safety officers are a great risk-management tool; next to good training and equipment these personnel are a critical component in any department’s attempt to control their injuries and losses.  Many departments have incorporated shift safety officers into their organizations. These dedicated personnel are designated incident safety officers on emergency scenes. They report to the incident commander and assist in insuring safe management of the scene. They complete many tasks on scene to include, monitoring the structure, assisting with accountability, and act as an additional set of eyes looking at the broad picture. The safety officers do not focus on specific tasks but monitor the entire scene. They also monitor the personal protective equipment of the firefighters on scene. Their mere presence causes members to don their ppe appropriately.


The emergency scene is not the only place where safety officers pay off.  The employees are available to conduct OSHA facility inspections, check equipment logs and inspect personal protective equipment. They are also critical in investigating injuries identifying the root causes and stopping the repeating patterns. They insure injured members get the appropriate treatment and assist with the initiation of the workers compensation process. They investigate equipment damage and report it to risk management. They teach health and safety related classes. They are fitness ambassadors and help to improve the fitness levels across the organization. The safety officers insure compliance with applicable standards and laws and keep the organization focused on safety.


Safety officers work. They are effective and organizations will see reduced losses and reduced injuries if they put safety officers in place.


Towing Operators Hiding In Plain Sight

Patrick Gratzianna is a towing and recovery safety consultant that writes a monthly safety column in Tow Times magazine.  For more information on this or other topics, he can be reached at    


High-visibility uniforms are the towing operator’s version of “Urban Camouflage.”  In years past, the rental uniforms provided to most towing operators were dark (dark blue, dark brown, dark green, etc) all in the name of hiding grease and oil stains but offered NO roadside scene-safety protection.  Thankfully, those days are behind us with the implementation of the new Federal Highway Visibility Rule (23 CFR Sec 634) which is a law and requires workers to wear at least American National Standards Institute (ANSI) Class 2 or Class 3 high-visibility safety apparel when working on any Federal, state, county or city road projects subsidized with Federal funds.  This law protects a wide variety of roadside workers including construction workers, survey teams and of course, towing operators.


There are three classifications of ANSI apparel and they are categorized based on the amount of retro-reflective materials, colors and placement of striping.  ANSI Class 1 offers minimal protection and is not acceptable for towing operators nor do they meet the new Federal Visibility Rule.  ANSI Class 2 vests are desired when working on or near roadways with travel speeds in excess of 25 mph.  For additional safety, and if your budget allows, all towing operators should consider donning ANSI Class 3 apparel for optimal roadway protection.  To meet Class 3 standards, the shirt must have sleeves (where a typical traffic vest does not) which offer visibility from all directions.


If you are unsure what classification your current safety apparel is, read the label, check with the uniform rental company, contact the manufacturer or simply buy new apparel that you know meets this safety standard.  Remember, when you gamble with safety, you bet your lift.



  • 2010 LODD

o        Police Officers – 162

o        Fire Fighters – 86

o        EMS – 34

  • 2011  LODD

o        Police Officers – 131

o        Fire Fighters – 74


Upcoming Events


Are you scheduling a TIM meeting or conference?  If so, let us help with electronic registration.  The TIM Network will setup a specific electronic registration for your event, provide you with the link and provide you with the meeting roster.  All attendee information is safe and secure and will not be distributed.  Email me to find out how to use electronic meeting registration from the TIM Network.


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